Common Fireplace Questions

My draft on my Wood Stove is greatly reduced and smoke is coming back into the house?

This could be caused by two factors. The chimney is blocked or needs to be clean. The cap gets clogged and will not let the exhaust to exit, which will back up into the house. Or when starting your stove the homeowner’s wood is not seasoned and dry and trying to lite a fireplace with wet wood will not let you to be able to get the stack temperature hot enough to establish a draft. So the smoke will spill back into the house. Have your chimney cleaned annually and make sure your wood is properly split and dried before use. Purchase a moisture meter and if it takes a reading of 20% or less your firewood is good enough to burn.

How do I get rid of the soot stain on my fireplace bricks?

This is an important sign to have a qualified tech checkout your fireplace. This could mean your flue in undersized for your fireplace opening an will always have an exhaust spill because your flue is to small for the volume of air passing through the system. Or your smoke chamber was improperly built and the products of combustion are encountering much turbulence before exiting. Once we find the correct repair for your fireplace by installing a smoke guard or parging your smoke chamber, taking the soot stain off is the easy part.

Why is my Pellet Stove not working properly?

Pellet Stoves are a sophisticated piece of machinery. We find that most of our service calls on pellet stoves are do to the homeowner not keeping them clean enough throughout the season. Take the time to open all the access ports and clean all the fly ash out of the system. With all the vast amount of switches and sensors on these stoves a everything should be tested before ordering any parts.

My Gas Fireplace pilot light won’t stay lit.

When the season hits this is the number one reason for a service call. At times the homeowner is not familiar with how to turn the pilot on the operating the valve and the pilot switch can be confusing. Always keep the owners manual for your fireplace and reference the start up procedure. For most homeowners they have kept the pilot on for the past 10-15 years and the thermocouple has been burnt through. It is at this point we will check the connections and wiring to make sure all connections are tight and secure. If you can not get your pilot light to work shut the gas off going your fireplace and call a professional.